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Licensed public adjusters · Large loss & commercial

Experienced representation for large and complex property claims.

Integrity Claims Consulting is a public adjusting firm that represents policyholders, with a particular focus on large-loss and commercial claims. Our combined 25 years in adjusting and construction help homeowners and businesses understand their policy and reach a fair settlement.

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Who we help

We represent policyholders

We work on behalf of homeowners and business owners, not insurance companies.

Homeowners

A loss at home is personal. We meet you where you are and take the claim off your plate.

  • We explain your policy in plain language
  • We document everything, including what's commonly missed
  • We handle the calls, demands, and deadlines

Business & Commercial

You need to keep operating. We manage the claim so you can focus on customers and employees.

  • We explain your policy in plain language
  • We document everything, including what's commonly missed
  • We handle the calls, demands, and deadlines
  • Buildings, contents, inventory, and equipment
  • Business interruption and extra expense
  • Coordination with your advisors and contractors
Our specialty

Large loss and commercial claims

When a loss is significant, the claim becomes a project of its own. It can involve several coverages, months of negotiation, engineers and consultants, and decisions that shape how, and whether, a home or business is rebuilt. This is the work we know best.

Our experience is rooted in the claims process itself. We have adjusted claims on both sides, for insurance carriers and for policyholders, and have handled a wide range of large-loss and commercial claims, from damaged buildings and equipment to business interruption. Because we know how carriers evaluate large losses, we can scope a claim accurately from the start and present it in terms the carrier's team recognizes and respects.

Large and complex losses are our focus, but we have never turned a claim away because of its size.

What large and commercial losses demand

  • Complete scopingStructure, contents, code upgrades, and the details that are easy to miss on a large project.
  • Business interruptionDocumenting lost income and extra expense alongside the physical damage.
  • CoordinationWorking with engineers, contractors, accountants, and the carrier's adjusters and consultants.
  • PersistenceKeeping a long, detailed claim organized and moving from first inspection to final settlement.
Claims we handle

Types of property claims

We assist with residential and commercial property claims, whether newly filed or already in progress.

The role of a public adjuster

Handling a claim on your own vs. with representation

Many claims go smoothly without help. When a claim becomes complicated, here is what changes.

On your own

  • You navigate a confusing, complex policy alone and can lose money from a simple misunderstanding.
  • The burden of proving the full extent of your loss is on you.
  • Your time goes to the carrier's hassles, demands, and deadlines.
  • Gaps in documentation can lead to a lower settlement or longer delays.

With a public adjuster

  • We're the experts on your policy, so you don't have to be.
  • We know what your carrier needs as proof of loss, and which items are commonly left off a claim.
  • Our time, not yours, goes to the hassles, demands, and deadlines.
  • Your claim is presented completely and accurately under the terms of your policy.
Our approach

How we work with clients and carriers

We believe a public adjuster should bring peace of mind, working alongside the policyholder rather than taking the process over.

Honest guidance

Not every claim needs a public adjuster. If yours doesn't, we'll tell you and point you in the right direction.

No claim too small

We have never turned down a claim because of its size. If we see a way to help, we will.

Cooperation, not conflict

We work with the carrier's adjuster, not against them. Clear documentation keeps claims moving.

Construction expertise

From custom homes to roofing, our building background means estimates reflect what repairs actually require.

How it works

What to expect when you work with us

1

Initial conversation

We discuss what happened and review your policy, then give you an honest assessment of whether you need us.

2

Document the loss

We inspect, photograph, and measure, then build a detailed Xactimate estimate.

3

Work with your carrier

We present the claim and handle every conversation, working with the adjuster, not against them.

4

Settle and rebuild

Your claim is settled under the terms of your policy. Clients can follow progress in the client portal.

Our story

Changing the perception of public adjusting

Integrity Claims Consulting was founded to change the perception of public adjusting. We believe a public adjuster should bring peace of mind and work alongside the policyholder, not take the whole process over.

We also believe no claim is too small. Many adjusters turn small claims away. We have never turned down a claim because of its size and never will. If we see a way to help, we'll do everything we can.

Not every claim needs a public adjuster, and we'll tell you when yours doesn't.

Together we bring a combined 25 years of experience across public adjusting, insurance adjusting, and construction, from custom homes to roofing. Having adjusted claims for both insurers and policyholders, we understand both sides of the process. We use Xactware, the industry-standard claims software, so estimates can be compared apples to apples.

Our mission is to provide unparalleled service and understanding to our clients and to maintain a high standard of integrity on every claim.

FAQ

Common questions

Do I need a public adjuster for my claim?

Not always. Many claims go smoothly on their own. We help most when a claim is large, complicated, stalled, underpaid, or denied. Call us for an honest answer, even if it's that you don't need us.

How much does it cost?

An initial consultation costs nothing. If we take on your claim, our fee is explained in writing before you sign anything.

Do you take small claims?

Yes. We have never turned down a claim because of its size.

My claim was already paid or denied. Can you still help?

Often, yes. We review the carrier's estimate and your policy, identify what was missed, and work to have it corrected.

Will you fight with my insurance company?

We work with the carrier's adjuster, not against them. Clear documentation and an expert, reasonable presentation get results faster.

How do I check on my claim?

Clients can log in to the client portal anytime to see where their claim stands. Use the Client Portal link at the top of any page.

Contact

Get in touch

Call us directly or send the form, and we'll be in touch, usually within one business day.

Send us a message

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